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Airbnb refund policy bad experience
Airbnb refund policy bad experience













airbnb refund policy bad experience

Well guess what, in the middle of the night i get messages from AirBnb that i need to fix the issue ASAP or my guest will cancel the reservation. Tape would have been sufficient and that's how the company i used told me to fix it, NO BIG DEAL. So i offered to go with a handyman the next day to fix it or told him that i have tape at the condo and he can tape it himself if he doesn't mind. I ask, is it cold or is that something urgent? He says the temprature is fine. He sends a video that shows the vinyl had opened in one corner so a little air was coming in the condo. Then, about an hour or so later he texts me saying that the vinyl on my balcony split open, he thinks from the wind. I said fine so i upgraded it right away from my phone so he can get the requested channels, the 360 channels. So i leave the key and directions, finally the next day in the evenings, he texts me that he arrives and that he needs a more advanced tv package with more channels. So i said uhmm ok.in this case i will leave the key somewhere and leave directions because i live more than an hour away and already drove here twice and you didn't show up. This guy doesn't ask me if and when i'm available to check him in, he just CHANGES HIS DAYS AND TIMES AS HE PLEASES. Finally, he answers his phone and says "of i fly in late and probably will just stay at a hotel at the airport and will check in the morning". I go there and wait and wait.and no answer AGAIN. He says he isn't checkinf in until " later" and doesn't give me a time. Next Sunday, i go and freshen up the place and start to message him early to see when he plans to check in. The next day, he texts me saying " i know this is unsual but i won't have to check in until next weekend" I said ok just let me know when because you reserved and paid for the condo. The day of check-in, he doesn't show up or answer my messages and calls. So this guy books my place for about a month and a half and he books it far in advance.















Airbnb refund policy bad experience